1. Introduction
Welcome to Friendly Figures (“we”, “our”, or “us”). These Terms & Conditions govern your use of our website and our bookkeeping services. By using this website or engaging with our services, you agree to these terms.
2. Services
We provide remote bookkeeping and administrative support services to small businesses and individuals. Specific services will be outlined in the service agreement or engagement letter provided upon onboarding.
3. Client Responsibilities
Clients agree to:
- Provide accurate and complete financial information in a timely manner
- Cooperate as needed to enable effective service delivery
- Review and approve work submitted before any official submissions (e.g., tax)
4. Confidentiality
We are committed to keeping your financial and business information confidential. All records, data, and documents shared with us are protected and will not be shared with third parties without consent, except where required by law.
5. Fees & Payment
Fees for our services will be communicated and agreed upon in writing before work begins. Payment is due upon receipt of invoice, unless otherwise agreed.
Failure to make timely payment may result in suspension of services.
6. Cancellation & Termination
You may cancel our services with 14 days’ written notice. We reserve the right to suspend or terminate services in the event of non-payment, breach of terms, or misuse of our services.
7. Liability Disclaimer
We aim to provide accurate and timely services, but we are not liable for any losses or damages arising from:
- Client-provided inaccuracies or omissions
- Delays caused by third parties (e.g., SARS, banks)
- Use or misuse of our website or services
8. Intellectual Property
All content on this site (text, logos, designs) is the property of Friendly Figures and may not be used without permission.
9. Amendments
We may update these Terms & Conditions at any time. Changes will be effective once posted to this page.
10. Contact Us
If you have any questions, please contact us at:
Website Building Software